If you have completed the Tim Hortons Survey, you may be wondering what happens next and whether you will receive a reward. The answer depends on the survey invitation and the offer connected to it. A survey reward is not necessarily the same for every customer, so it is always a good idea to check the information provided with your receipt or survey completion screen.
I also want to clear up something I often see mentioned online: the Tim Hortons Survey $100 offer. A $100 gift card is not a standard guaranteed reward for completing the regular Tim Hortons customer survey. If you see a website promising $100 simply for completing a survey, check the promotion carefully before sharing your personal information.
What Reward Can I Get From the Tim Hortons Survey?
The reward connected to a Tell Tims survey depends on the particular survey and promotion.
According to the official Tim Hortons Help Centre, customers who complete an eligible survey using a physical receipt can receive an offer code after finishing the survey. That code can be presented at the restaurant when ordering an eligible menu item.
For an eligible digital survey, an offer labeled “Offer for Guest Survey” can be added automatically to the customer’s Tims app. The offer can then be activated and used with an eligible menu item.
Because promotions can change, I recommend checking the specific terms attached to your survey instead of assuming that everyone receives the same reward.
How to Get Your Tim Hortons Survey Reward
Getting a survey-related offer is generally straightforward.
Step 1: Make a Tim Hortons Purchase
Start by making a purchase at a participating Tim Hortons restaurant. Keep your receipt because it may contain the information needed to access the customer survey.
Step 2: Complete the Tell Tims Survey
Follow the survey instructions provided with your receipt and answer the questions about your recent visit.
You may be asked about:
- Food and beverage quality
- Customer service
- Restaurant cleanliness
- Waiting time
- Order accuracy
- Drive-thru experience
- Overall satisfaction
Try to give honest answers based on what actually happened during your visit.
Step 3: Submit Your Feedback
Once you have answered the required questions, submit the survey.
Before closing the page, look carefully for any confirmation message or offer information.
Step 4: Save Your Offer
If the survey provides an offer code, save it somewhere safe. You can take a screenshot or keep your receipt until you are ready to use the offer.
If your offer is digital, open your Tims app and check your available offers.
How to Redeem a Physical Survey Offer
If you completed the survey through a physical receipt and received an offer code, you can use the code when ordering an eligible menu item.
According to Tim Hortons’ official instructions, provide the offer code to the Team Member at the front counter when placing your order. The item you purchase must meet the offer’s eligibility requirements.
Before ordering, check the offer details so you know exactly what qualifies.
How to Redeem a Digital Survey Offer
Digital survey offers work slightly differently.
If an eligible survey adds an “Offer for Guest Survey” to your Tims app, open the app and activate the offer.
When ordering through the app, the applicable offer can be automatically applied when the order contains the eligible item. If you order at the restaurant counter, scan for rewards so the offer can be applied.
How to Check Whether Your Offer Was Applied
If you are ordering at the front counter or drive-thru, an activated offer should be applied when you scan for rewards. The applicable savings should also appear on the checkout screen and receipt.
When ordering through the Tims app, an eligible item can show a “Reward” label, while the applicable discount appears under “Total Savings.”
If the offer does not appear, check that:
- You activated the offer.
- Your order contains the required eligible item.
- The offer has not expired.
- You are using the correct Tims Rewards account.
- The promotion’s terms allow the way you are trying to redeem it.
What About the $100 Tim Hortons Survey Reward?
This is probably the most important section if you found this page while searching for a Tim Hortons Survey $100 reward.
I have seen claims online suggesting that completing the Tell Tims Survey automatically gives customers a $100 Tim Hortons gift card. You should not treat that claim as a standard Tim Hortons survey reward.
The official Tim Hortons survey guidance currently describes survey offers such as an offer code for eligible physical-receipt surveys or an “Offer for Guest Survey” in the Tims app for eligible digital surveys.
So, if a website says:
“Complete the Tim Hortons Survey and get a guaranteed $100 gift card.”
take a moment to verify the promotion before continuing.
A third-party website may be advertising its own promotion, and that does not automatically make it part of the official Tim Hortons customer survey.
Is the Tim Hortons Survey Reward the Same as Tims Rewards?
No. These are two different things.
The Tell Tims Survey is primarily designed to collect customer feedback, while Tims Rewards is the company’s loyalty program.
In Canada, current Tims Rewards information states that members earn 10 points for every dollar spent on eligible menu items. Points can then be redeemed for eligible menu items through the rewards program.
You can also receive bonus points through certain offers in the Tims app.
How Tims Rewards Work
If you regularly visit Tim Hortons, the loyalty program can be useful in addition to survey offers.
Earn Points
Scan your Tims Rewards QR code when making an eligible purchase, or order through the Tims app. Eligible purchases can earn points according to the current program rules.
Check Your Balance
Your current points balance can be viewed in the Rewards section of the Tim Hortons app. The Rewards area also provides access to details, redemption options, and transaction history.
Redeem Your Points
When you have enough points, select a Reward Level and add an eligible item to your order. Your points can then be redeemed for the qualifying item.
Tips for Using Your Survey Reward
I recommend keeping a few things in mind before trying to redeem a survey offer.
Read the Offer Carefully
Do not assume that every offer can be used on every menu item. Check the eligible products and other conditions first.
Check the Expiration Date
Some promotional offers are available only for a limited period. Use the offer before it expires.
Keep Your Offer Code Safe
If you receive a physical survey code, save it immediately. Losing the code can make redemption more difficult.
Check Your Tims App
Digital survey offers may appear directly in the app, so check your Offers section after completing an eligible digital survey.
Do Not Trust Every $100 Claim
A large reward can sound attractive, but always verify where the promotion comes from before entering your information.
What If My Survey Reward Does Not Work?
If you completed the survey but cannot redeem the offer, first check the basic requirements.
Make sure:
- The offer is still valid.
- You activated the digital offer if required.
- You ordered the qualifying item.
- You entered the physical offer code correctly.
- You are using the correct Tims Rewards account.
- The restaurant accepts the applicable offer.
If everything appears correct and the offer still does not work, contact Tim Hortons through its official customer support channels.
Frequently Asked Questions About Tim Hortons Survey Rewards
- Question: Does every Tim Hortons Survey give a reward?
Answer: Not necessarily. The reward depends on the survey invitation and applicable promotion.
- Question: What do I receive after completing a physical receipt survey?
Answer: An eligible physical-receipt survey can provide an offer code after completion.
- Question: What happens after completing a digital survey?
Answer: An eligible digital survey can add an “Offer for Guest Survey” to your Tims app.
- Question: Can I use my survey offer through the Tims app?
Answer: Eligible digital offers can be activated and used when placing a qualifying order through the app.
- Question: Can I use a physical survey code at the restaurant?
Answer: Yes, an eligible physical survey offer can be presented to a Team Member at the front counter when purchasing the qualifying menu item.
Final Thoughts
The Tim Hortons Survey reward can be a nice benefit for customers who take the time to share their experience, but the exact offer depends on the survey and promotion connected to the visit.
If you receive an offer code after completing a physical survey, keep it handy and follow the redemption instructions. If you complete an eligible digital survey, check your Tims app for the “Offer for Guest Survey.”
And if you came here looking specifically for the Tim Hortons Survey $100 offer, I would be careful with that claim. A $100 gift card is reward for completing the regular Tim Hortons survey. Check the official promotion details before assuming that a $100 reward is available.